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Are there limits to the phone support?

User: JT
Date: 8/12/2005 2:51 pm
Views: 1435
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Our contract states no more than 10 hours per month, but we usually don't place any limits on your phone calls. However, we do ask that trivial or non-emergency requests be posted to the support board first. This helps keep our technicians focused on urgent emergencies.
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