Same problem as:  http://www.webgui.org/bugs/tracker/low-ui-level-on-visitor-prevents-password-recovery

I set the Visitor account to Expert yet the problem still continues to happen.  The only way I was able to patch it up was to go into the WebGUI auth module and return a custom password recovery form (of course not the best option) from the emailResetPassword method.

I must say that this problem does not happen in version:  7.4.31

The problem started during an upgrade to 7.4.36-stable and 7.4.37-stable

Thank you.

Yes, your assumptions are correct.  I am using the default module and it is setup for "email based password recovery".   I am not using the WRE installation.  I am hosting 7 sites on my system.  Not sure what else I can say but ask and I will answer to the best of my ability.

Thank you.

I placed this information in the configuration file:

   "WebGUI_Auth_WebGUI_uiLevel" : {
         "newpassword" : 1,
        "newpwdverify" : 1,
              "submit" : 1
   },

And the form still has the following fields:

<form action="/" enctype="multipart/form-data" method="post" ><div class="formContents"><input type="hidden" name="noCache" value="996:1211245093"  />

<table  style="width: 100%;"><tbody><tr style="display: none"><td></td><td><input type="hidden" name="op" value="auth"  />
</td></tr><tr style="display: none"><td></td><td><input type="hidden" name="method" value="emailResetPasswordFinish"  />
</td></tr><tr style="display: none"><td></td><td><input type="hidden" name="token" value="eEroT47QpfI_3Fp4bf6-xQ"  />
</td></tr><input type="hidden" name="newpassword" value="" />
<input type="hidden" name="newpwdverify" value="" />
<input type="hidden" name="" value="submit" />

</tbody></table>

</div></form>

Of course I did stop and start apache.

OK, most of the fields appeared again in version 7.4.38-stable.  However, the submit button does not show up and is still hidden. 

    $f->password(
        name        => "newpwdverify",
        label       => $i18n->get('new password verify', 'AuthWebGUI'),
        hoverHelp   => $i18n->get('new password verify help', 'AuthWebGUI'),
        uiLevel     => 0,
    );

    $f->submit(
        value => 'submit'
    );

I changed the submit button to:

    $f->submit(
        value => 'submit',
        uiLevel => 0
    );

and the submit button showed up after I bounced the web server.

Thank you for your support.