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     Discuss > Install/Upgrade Help

Can't edit user accounts anymore

User mwille64
Date 8/12/2008 3:38 pm
Views 833
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mwille64

If I click any of the links in the user account list to see details and amend the account the URL in the address bar looks correct, however, I'm re-directed to the home page.

The following is the list of user accounts

Status Username Email Address Date Created Last Updated Login Time Status Active Admin mwille64@gmail.com 4/26/2002 7/18/2008 8/12/2008 3:27 pm success Active dbrime dbrime@..........8/11/2008 8/12/2008 8/12/2008 9:55 am success Active dthake dthake@..........8/7/2008 8/8/2008 8/7/2008 12:16 pm failure Deactivated Visitor 4/26/2002 8/1/2008 - -

Taking the Admin account for example, the link shows following URL:

http://www.flexdomino.net/home?op=editUser;uid=3

Could be wrong, but this looks OK to me. However, the URL opens the home page !!!??? (of course you can't try this, as you need to be logged in to the website as an admin)

I checked all tables with MySQL Query Browser and all database tables seem to be fine. So it does not look like a corruption in any of the tables.

Question is, what reasons could there be that the requested op=editUser is not executed and instead I'm being directed somewhere else?

 

--- (Edited on 8/12/2008 3:38 pm [GMT-0500] by mwille64) ---



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colink

What version of WebGUI are you using?

Are there error messages in your webgui.log file?

Have you made any recent changes to the site settings, or to the config file?

--- (Edited on 8/12/2008 6:33 pm [GMT-0700] by colink) ---



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mwille64

What version of WebGUI are you using?

Are there error messages in your webgui.log file?

Have you made any recent changes to the site settings, or to the config file?

--- (Edited on 8/12/2008 6:33 pm [GMT-0700] by colink) ---

Last stable version (7.4.40)

No changes recently to the config file. But I'm heavily working on the website as I'm still building up the content (just went live 2 weeks ago)

The log shows a number of interesting errors. Some of them are unrelated to this particular problem, but I would still be interested in there cause.

The following is logged when attempting to edit any of the user accounts:

2008/08/13 21:57:21 - ERROR - www.flexdomino.net.conf - main::[[undef]] - Couldn't execute operation : WebGUI::Operation::User::www_editUser. Root cause: Can't call method "get" on an undefined value at /data/WebGUI/lib/WebGUI/Auth/LDAP.pm line 212.
2008/08/13 21:57:21 - ERROR - www.flexdomino.net.conf - main::[[undef]] - Couldn't get UI level of WebGUI::Asset::Wobject::Poll. Root cause: Can't locate object method "getUiLevel" via package "WebGUI::Asset::Wobject::Poll" at /data/WebGUI/lib/WebGUI/Asset.pm line 700.

Interesting is the error in LDAP.pm, I do not have an LDAP connection defined. I'm using the WebGUI authentication and so far everything worked fine. It is just since 2 days that the problem occured.

 

These are the unrelated errors and warnings:

2008/08/13 04:20:22 - ERROR - www.flexdomino.net.conf - main::[[undef]] - Processing failed on macro: : Can't call method "getLineageLength" on an undefined value at /data/WebGUI/lib/WebGUI/Asset/Wobject/Navigation.pm line 352.
2008/08/13 04:20:22 - WARN - www.flexdomino.net.conf - main::[[undef]] - The URL home/root/import/auth/webgui/account was requested, but does not exist in your asset tree.
2008/08/13 04:20:22 - ERROR - www.flexdomino.net.conf - main::[[undef]] - Processing failed on macro: : Can't call method "get" on an undefined value at /data/WebGUI/lib/WebGUI/Asset/Wobject/Navigation.pm line 372.
2008/08/13 21:56:23 - ERROR - www.flexdomino.net.conf - main::[[undef]] - Couldn't get UI level of WebGUI::Asset::Wobject::Poll. Root cause: Can't locate object method "getUiLevel" via package "WebGUI::Asset::Wobject::Poll" at /data/WebGUI/lib/WebGUI/Asset.pm line 700.

--- (Edited on 8/13/2008 3:18 pm [GMT-0500] by mwille64) ---



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susanb

I can verify that the following is correct (at least for 7.4, don't know if it changed in 7.3 or 7.5).

http://www.flexdomino.net/home?op=editUser;uid=3

--Susan

--- (Edited on 8/12/2008 19:33 [GMT-0700] by susanb) ---



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mwille64

OK, figured it out.

I looked into my backups and found a single record in the LDAPLINK table that was missing in the live database. I have no explanation as to the reason why this one record disappeared.

Since I recovered the record with the link name "Default LDAP Connection", I can once again edit the user accounts.

Thanks for trying to help

--- (Edited on 8/13/2008 4:55 pm [GMT-0500] by mwille64) ---



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