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Phone Support

Phone Support

Phone Support provides access to both Plain Black's staffed message board and a member of the Plain Black support staff. You benefit from one on one service, and an increased level of support options.

Phone Support subscribers receive:

  • All of the services listed under Online Support
  • A telephone number by which to contact a member of the Plain Black support team during business hours
  • Site and server login services
  • WebGUI installation
  • WebGUI upgrades
  • Priority bug fixes
  • Annual Performance Tuning Checkup
  • Average response time: immediately! Guaranteed response time within 48 hours.
  • Up to 10 hours of phone support allowed per month.

Phone Support

Billed annually.

5000.00

Phone Support

Billed monthly (for 12 months).

450.00